Shipping policy

Delivering Exclusive Wardrobe Luxury Worldwide


In line with our global vision, Asopalav offers safe and reliable international shipping to numerous countries. Our logistics network is designed to ensure timely and secure delivery of your order in perfect condition. Please refer to the details below for more information:


Shipping Charges

  • Shipping costs are calculated based on the package weight and delivery destination.

  • From time to time, we may offer Free Shipping on select items or during special promotions, which will be clearly communicated on the website.

  • Customs Duties & Taxes: International orders may be subject to customs duties, taxes, or import fees, which are the sole responsibility of the customer. These charges are not included in the product price or shipping fee.

  • In the event of partial order cancellation, shipping fees are non-refundable.

Trusted Delivery Partners

We work with leading international couriers such as DHL to ensure a seamless delivery experience worldwide. Your shipping information is securely shared with our partners in full compliance with our privacy policies. Our customer care team actively monitors each order until it reaches your doorstep.


Packaging & Product Safety

Every order is packed with care to protect it from transit damage and climate-related conditions. If you receive a parcel with tampered or damaged packaging, please take clear photographs before opening and email them along with your order details to cs@asopalav.com. We’ll assess the situation and offer assistance wherever possible.


Dispatch & Delivery Timelines

  • Dispatch Time: Shown on each product page, this indicates when your item will leave our warehouse.

  • Delivery Time: Begins once the product is dispatched and is subject to courier timelines and customs processes.

  • Delays may occur due to international regulations, weather conditions, public holidays, or other unforeseen circumstances.

Custom Orders & Stock Availability

Asopalav’s luxury styles are crafted in limited quantities. If an item is out of stock, you may contact our team for possible alternatives. For customized orders, dispatch timelines will be communicated at the time of purchase.


Countries We Ship To

We currently offer international shipping to the following countries:

Australia, Austria, Bahrain, Bangladesh, Belgium, Canada, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR China, Hungary, Indonesia, Ireland, Italy, Jordan, Kuwait, Latvia, Lithuania, Luxembourg, Macau SAR China, Malaysia, Maldives, Malta, Mauritius, Monaco, Nepal, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, United Arab Emirates, United Kingdom, United States, Vatican City.